Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
There is a Junior Girls clothing limit of 25 items per Consignor numbers (there is no limit in boys). This is anything above a size 16-18 girls.
Please keep in mind, these should be teen brands/styles that are appropriate for season of the sale taking place. Please do not send adult clothing or brands, processors will not be able to enter them.
Also, we do accept formal dresses and prom dresses.
There is a shoe limit of 15 pairs, per gender, per Consignor number (including Restock). Rhea Lana's will accept sandals, flip flops, white dress shoes, water shoes, tennis shoes and rain boots. All shoes must be in clean, excellent condition without foot stains.
We love baby gear, toys, books, maternity items, movies, etc!
Car Seats MUST BE VERY CLEAN and never been involved in a accident! If the seat has stains, food, dirt, etc., we will not accept it.
All clothes and shoes need to be for the current season sale taking place. All clothing must be seasonally appropriate, less than 2-3 years old, and freshly washed (please make sure clothing is free of pet hair as well).
For our Fall/Winter Sale - We will accept pants, long sleeves, sweaters, heavy/puffy coats and jackets, hoodies, ski pants/gear, snow boots, flannel, fleece, plaid applique, corduroy, turtlenecks, gloves, winter hats, scarves and accessories, Halloween, Thanksgiving and Christmas themed clothing, Halloween Costumes, school appropriate shorts and short sleeve shirts, sleds.
We will also accept name-brand sandals such as Keen, Birkenstocks and Chacos.
For our Spring/Summer Sale we accept: tank tops, swim suits, flip flops, sandals, white dress shoes, water toys, Valentine's day, Easter or 4th of July themed clothing. Clothing needs to be clean and odor free. If items have been in long term storage, please go through them and make sure they are current and clean. No stains, holes or excessive wear.
Any items that require batteries to work must have working batteries and items must have all parts.
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days.
Option 2 - Let us print them for you free of charge. You'll pick them up at one of our Early Barcode Label Pickup Days and label your items at home. Then bring your already labeled items on Check In Days. We will check your items at Consignor Drop Off and if they are in numerical order and all accounted for, we will then guarantee your items.
Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labeled items on Drop Off Days. We will check your items at Consignor Drop Off and if they are in numerical order and all accounted for, we will then guarantee your items.
Option 4 - Let us mail your barcodes to you. We will print your barcodes for free and you only pay $4 for shipping for all Consignor Numbers requested at the same time. You can also purchase string tags and safety pins to be mailed with your barcodes.
Yes, you can bring one guest with you for pre-sale or give the guess pass to you friend if he or she is unable to attend with you.
We love children (we are moms, too!) But we are extremely busy on Pre-Sale and our floor is very crowded with lots of wonderful merchandise. There isn't much room to maneuver strollers with babies. We strongly suggest that you NOT bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's night out. Children are welcome to attend on one of the Public shopping days.
We suggest you set the price at 25% - 35% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing is not shopped as heavily, so price these items competitively, also.
Absolutely! Just register for a unique consignor number for each area event. Each of our high quality events operates on a separate database which allows us to track every single item and offer our exceptional Consignor Guarantee - if we misplace an item we will happily pay you for it on Consignor Pick Up Day. That has always been part of the Rhea Lana's Model.
No, please use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. These can be the plastic hangers clothes are purchased from the stores on or they can be purchased from a dollar store. A great way to recoup these consignment costs is to add .50 to each item. No wire hangers please!
Place them in a ziploc bag and attach the string tag to the inside of the bag using a small piece of tape along the top of the tag. Seal the bag with packing tape. Write your consignor number and price on the bag. It is also a good idea to include '1 of 2' and '2 of 2' for items with multiple pieces.
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Attach the tag to the inside of the bag using a small piece of tape along the top of the tag. Close and seal the bag with clear packing tape.
We have shopping bags and laundry baskets available or you can bring an basket/bag of your choice. Strollers will need to be tagged at the door.
If it meets our "excellent quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziploc bag and put one price for the entire group.
Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
You may enter additional batches under separate consignor numbers until we reach maximum capacity. Remember, the Participation Fee is $10.00 per consignor number. Once you have entered 300 items in your batch, you will need to sign up for a second consignor number and start a new batch under this new consignor number for any remaining items. This is different than when you could start a new batch. With a new Consignor Number, your $10.00 participation fee will automatically be deducted and no additional consignor fees will need to be paid at check in.
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
Of course!! We have kits available for purchase or you can order online from our corporate store!
Kits are $15 and include 250 safety pins, 200 string tags, 50 zip ties and it includes shipping. Email valerieantici@rhealana.com to purchase a kit.
The link to our online store is: https://rhealanasapparel.com/collections/consignor-supplies
